Contact & Locations

Our regular office hours vary by location. Please visit each location page for more information.

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Consolidated Medical Practices of Memphis (CMPM), and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (901) 261-0707. A doctor is on-call 24 hours a day. Your call will be returned promptly.

At Consolidated Medical Practices of Memphis (CMPM), we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (901) 261-0707 to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (901) 261-0707.

Referrals from our primary care doctors:

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Referrals for one of our specialists:

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Referrals for physical therapy:

You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment. At Consolidated Medical Practices of Memphis (CMPM), we will accept an initial referral by fax, by phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

CMPM doctors may have privileges at area hospitals or surgery centers. Please see your doctor’s independent website for more information. You can find the link on your doctor’s profile page, or on the practice’s location page.

Prescriptions and refills for established patients of Consolidated Medical Practices of Memphis (CMPM) are routinely issued during our regular office hours (see above). You can make your request by calling your doctor’s office directly.

Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy